The Clayton Center respects your privacy, and has developed this policy to communicate the ways in which we collect and use personal information from our web site. The CCA does not sell or distribute any personal information collected from users of our site, but uses the information to track user activity, and to improve site design and navigation and to sell tickets.
Web Site Disclaimer
The Clayton Center maintains this web site for the purpose of providing information for the general public. The Clayton Center will make reasonable effort to ensure that the web site content is accurate and current. However, the Clayton Center makes no warranty as to the accuracy and timeliness of the information, and shall not be held liable for damages of any kind as a result of the use of this site. All material on this site is presented “as is.”
Voluntarily Provided User Information
The Clayton Center collects information from users through various web-based forms on the web site and through the ticketing system. This information is used for event registration, ticket sales, and general inquiries. This information is forwarded to a specific staff representative for processing. It is not provided to any outside organization, other than the ticketing system partner. If you are not comfortable submitting this information online, you may contact the appropriate representatives by phone or regular mail.
How Information is Collected & Secure Payments
Like most web sites, ours uses “cookies.” A “cookie” is a text file, invoked by standard browser software, that we place on your hard drive to enable our systems to, among other things, recognize your browser, track transactions, and allow you to navigate our web site without having to re-enter information. We may also automatically receive and store certain other types of information, such as the type of web browser you use or the pages you link to from the CCA web site.
For security reasons, credit card information is not stored on our web server. Your credit card information will be used only to process your payment through a secure, encrypted third-party partner, which is used by Etix, our ticketing partner beginning June 1, 2016. Their policies may be viewed here.
Donations or Patron Circle Payments:
As a partner with Maryville College, we have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
Through MC, the CCA adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Use of Information We Collect
Third-Party Service Providers
The CCA web site contains links to other web sites on the Internet. The CCA assumes no responsibility for the content or functionality of these sites. We provide links to these sites solely as a convenience.
Administration of Our Website / Compliance with Law
We may disclose your personal information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the law or to protect the safety, property or other rights of our users or the public. In addition, we may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain, and improve our products and services. We also may disclose your personal information if we believe, in good faith, that we are required to do so in order to comply with applicable laws, a subpoena, or other legal processes.