The Clayton Center for the Arts strives to provide an enjoyable and comfortable experience for every patron. Please feel free to alert a staff member with any needs or concerns you may have.
Ticketing Information
The Box Office is open 10 am to 6 pm Monday through Friday. The Box Office will open at least one hour prior to performance times. Online tickets are available only through Clayton Center website and/or www.etix.com. Online ticket sales end 1 1/2 hours prior to events. Tickets are available at the Box Office until 1/2 hour after show opens unless the performance is sold out.
All ticket sales are final. There are no refunds, exchanges, or retroactive discounts.
Parking
The Clayton Center for the Arts has one parking lot that is located immediately adjacent to the building. The parking lot has 212 spaces. Accessible Parking is available for vehicles that have the proper hanging tag or license plate. There are other parking lots located on the campus of Maryville College. The other lots available for Clayton Center Event parking are located at Bartlett Hall, Cooper Athletic Center, and Fayerweather Hall. They are all within a short walk of the Clayton Center for the Arts. All parking is currently free of charge. Parking signs will indicated approved parking lots.
Parking is not allowed in Maryville College Resident lots.
See Parking Map here.
Children
Children are welcome at events. Some shows, if not appropriate for children, will note restrictions. Children over age 2 must have their own tickets and sit in their own seats.
Late Seating
Each individual show’s producer, presenter or artist determines the seating policy for late arrivals. In some instances, patrons may be refused late seating or may be required to wait to be seated until an appropriate interval in the performance.
Cameras and Recording Devices
Due to Copyright laws, as well as contractual obligations from artists and production companies, the taking of photographs or recording is strictly prohibited. If in doubt, please inquire at the Box Office prior to the performance.
Special Needs and ADA:
The Clayton Center for the Arts is dedicated to providing accessibility for patrons with special needs. For accessible or special needs seating please contact the Box Office at 865-981-8590. Tickets are available upon request and are subject to availability on a first come, first served basis.
The Clayton Center offers Assisted Listening Devices for patrons with hearing disabilities. This service is free of charge and is available for most performances. Hearing devices are available on first-come, first-served basis. The Clayton Center requires a form of identification (driver’s license/credit card) to be held until the listening device has been returned.
Sign-interpreted performances may be arranged in advance by contacting the Clayton Center Box Office.
Concessions
Prior to the performance and during intermission, the Clayton Center for the Arts concession area is available for patrons to purchase drinks and light snacks. Alcohol will not be served during Sunday performances. No outside food or drink is allowed with the exception of catered events held at the Clayton Center.
Clayton Center Inclement Weather Policy for Performances
In the event that a performance is canceled or rescheduled due to inclement weather you will receive notification from the Box Office via e-mail and/or telephone. If a performance is canceled you may receive a refund of the price of the ticket (less service fees) payable in the manner and location they were purchased. If the performance is rescheduled you may choose to receive a refund or exchange for an alternate performance of equal value.
Restrooms
All restrooms at the Clayton Center are wheelchair accessible and are available on both levels of the Clayton Center on the Box Office side of the foyer.
ATM Location
For your convenience, an ATM is located inside the Grand Foyer to the right of the Box Office.
Pets
We all love our furry friends, however pets are not allowed in the Clayton Center for the Arts. Service animals are, of course, allowed to accompany their owners.
Lost and Found
If you misplace something during your visit, please call the Box Office at 865-981-8590 during regular hours and we will be happy to search our lost and found items.
Courtesies & Etiquette
We want everyone attending a live performance to have the best experience possible. Adhering to the following will help you and others get the most of your performance.
- Please remember to turn off or silence electronic devices – including cell phones, pagers, smart phones, games and computers, watches or anything that may sound and disrupt the performance.
- Please refrain from texting, tweeting and emailing during performances. The light from your device is disruptive to others.
- The theatres at the Clayton Center were constructed with acoustics in mind so please be aware that all sounds and noises – including coughing, whispering, unwrapping of candy or cough drops, dropping programs, and singing along – can be heard throughout the theatre just as well as is the music from the stage. If you can hear it, so can others.
- A quick departure is noticed by everyone in the audience as well as performers on stage. Please refrain from leaving the theatre mid-way through a performance unless it is an emergency.
- While it is natural to wish to share your excitement and comments during the performance, please remember that those around you find talking during performances disrupts their enjoyment.
FAQ
How do I Rent the Clayton Center for my Event?
The Clayton Center for the Arts is available for meetings, parties, weddings, dinners or almost any event. To find out about rates and to arrange a tour to view the spaces, contact Belinda Kenny, Director of Corporate Sales and Events at 865.981.8014 or rentals@claytonartscenter.com or complete the form here.
What if I lose my tickets?
Please contact the Box Office if your tickets are lost or stolen. If purchased online, you must contact Knoxville Tickets at 865-656-4444 and they will send a lost ticket reprint request to the Clayton Center. If purchased through the Clayton Center Box Office, proof of identity will be required to reprint. If tickets are purchased through an unauthorized third party, they cannot be reprinted or refunded. Only purchase tickets from the Box Office, at claytonartscenter.com or through etix.com.
